★★★★☆5.1.2023
Seems to respond together well, no issues as of yet.
★★★★★21.10.2021
As a rapidly growing solar company, we struggled with managing our ever expanding field crew schedules. Arrivy, with it's PipeDrive API integration, has streamlined our processes and reduced workload while increasing communication and transparency between the customers, technicians, and office staff. There are so many features offered in Arrivy that it is hard to list them all, but the ability to sync data into tasks from PipeDrive, to create custom work forms, automatically sync pictures and info from the field to GDrive, track mileage and hours for payroll and automate messages/communication with customers are the most helpful!
It also needs to be said that the team at Arrivy has been extremely helpful in implementing existing features as well as customizing new ones for our business needs. The platform is very user friendly and their staff consistently goes the extra mile to support our needs.
★★★★★7.10.2020
The team at Arrivy has been FAR SUPERIOR to any other program we were looking at. They have taken the time to make sure every question was answered and understood throughout the process as well. They have taken and listened to all of my suggestions and requests and found a way for each and everyone to work within their system. I have never had such great communication while working with a company. The program works perfect as a way to keep my operations, sales, field techs, AND clients on the same page with the most current information. There is no more wondering what the ETA for my techs to the clients home for all people involved. Also, the use of integrated forms is a game changer. I have delivery forms for my crews to use upon completion of delivery that they can attach a photo and have clients sign off receipt of material in good condition, Installers can take photos on forms and document information on site damage, or material damage to be able to track and prove issues down the road! The forms are super simple for me to create and use. I cant say how great this company is enough!!!
★★★★★23.9.2020
the team is great to work with - we are still integrating but will give another review when we get launched and start using - the features so far seam to fit all of our needs
★★★★★22.9.2020
We're using this integration to connect our sales team (using Pipedrive) to our technicians on the field (using Arrivy).
The connection from Pipedrive to Arrivy works well, with the help of Arrivy's support team, we have all the information we need sent to Arrivy; and our technicians are far more confident in their scheduling and the job / clients' details.
Would be great to see some improvement on the connection from Arrivy back to Pipedrive, so that our sales teams can have visibility over the notes, and especially the forms, completed on Arrivy, and take insightful action with our clients.
★★★★★22.9.2020
We are a moving company and this application integrates nicely with our systems. The team at Arrivy has also been very helpful in creating custom enhancements to work alongside our operations model. I highly recommend Arrivy for other moving companies or service based businesses.
★★★★★2.7.2020
We began using this app to help schedule and manage our field service technicians. We also use it for data collection in the field and various report that need to be filled out. It has truly modernized our operation and has saved us tons of time. The correct information gets transferred from Pipedrive, and our manual re-entry of information has been cut to a fraction of what it was. The best part of this app has been their customer service. They respond quickly and they offer real solutions to our problems. I highly recommend this app!