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WETTBEWERB · ATTRACT NEW LEADS

🤖 FEATURE-GAP · WO 20 % BESSER

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NPS® stands for Net Promoter Score, which has evolved into the Net Promoter System. It is a survey methodology used to measure the loyalty of customers towards a company, product, brand, or service they have consumed. This integration offers several benefits: Customer Profile Insights: The integration allows you to view satisfied profiles, potential promoters, passive customers, and quickly identify dissatisfied customers. This enables you to make necessary adjustments before they become detractors. Synchronization of Pipedrive Data: Pipedrive data can be automatically synchronized with WeHelp. This enables you to conduct more accurate surveys using predefined actions. For example, you can filter leads or customers by categories such as different pipelines, stages, wins, or losses. Real-Time Surveys: With the integration, you can conduct real-time surveys for customers at various stages of the relationship, whether they are in the sales pipeline or the onboarding stage. Customized Filters: You can create specific filters for automated surveys using custom fields within WeHelp's NPS® software. This customization allows you to target specific segments of your customer base for more tailored surveys. Overall, integrating Pipedrive with WeHelp's NPS® software provides you with valuable insights into customer loyalty and satisfaction. It enables you to make data-driven decisions, improve customer experiences, and ultimately drive business growth.

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