BESCHREIBUNG
What You Can Do With The Latest Build of ZIWO-Pipedrive?
-Transfer your call to a queue or to an agent after you answer an inbound call or make an outbound call, and at the same time, the associated lead automatically will be opened.
-Select Preferable Language in which agent prefer, whether its in English or Arabic! All of ZIWO's components are in Arabic now!
-Make conference calls in which you’ll be able to talk to 5 or more people at the same time.
-After ending a call, all related details & activity will be logged directly into Pipedrive call history, and also you can view call logs via the smart dial-pad.
-An active link to the call recordings will show up, also you can find the call recording on the “Customers” section in Pipedrive.
-A Click to Call button will be placed next to the customer's phone number, so you can call your customers directly.
-Receive and view all incoming calls smoothly with a call pop showcasing all incoming calls within your Pipedrive account.
-Call history and voice recordings to get integrated immediately into a new lead for better traceability.
-Agent Statistics: The agents can now access their live performance statistics. If the agent has a clear idea about his performance, you can let him know he’s on the right track.
To view full features please click [here](https://www.ziwo.io/integrations/pipedrive/)