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FR
Front
Front · Support my customers · Kostenpflichtig
Get context for customer messages and keep your pipeline report up to date without switching tools.
REVIEWS
13
⌀ RATING
4.5
REVIEWS/TAG
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MOMENTUM
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WETTBEWERB · SUPPORT MY CUSTOMERS
| App | Reviews | Rating | Momentum |
|---|---|---|---|
| BoldDesk | 0 | 0.0 | — |
| Fibbler App | 0 | 0.0 | — |
| Helpwise | 2 | 3.5 | — |
| Missive | 13 | 4.5 | — |
| Trengo (legacy) | 0 | 3.5 | — |
| Worktual Contact Centre | 0 | 0.0 | — |
| Zeeg | 0 | 0.0 | — |
| Zendesk | 31 | 4.0 | — |
🤖 FEATURE-GAP · WO 20 % BESSER
Noch keine Analyse — „Analysieren" oben rechts startet sie.
💰 MONETARISIERUNG · LOHNT DER NACHBAU?
💰 MONETARISIERT
Kostenpflichtig
📈 MOMENTUM
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📊 SKALA
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SCREENSHOTS
BESCHREIBUNG
Front is the AI-powered customer service platform built for collaboration that enables 9,000 businesses to deliver five-star service. Front brings all support channels into a modern, intuitive workspace where your team can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle.
Front integrates with Pipedrive to bring information about your contacts, deals, and activities into Front, and enables you to build customized workflow automation that streamlines customer service and sales processes. Plus, edit Pipedrive records in real-time and select which fields are displayed in Front to eliminate context switching.
REVIEWS (13)
★★★★★13.5.2024
Awesome all in 1 solution!
★★★★★2.4.2024
Best software I've ever used.
★★★★★23.10.2023
testestestes
★★★☆☆29.9.2023
Feels like it could be more robust and jive with the communication, etc. Feels like there could be a lot more it can do and sometimes have trouble adding new leads from Front.
★★★★★22.9.2023
Amazing!
★★☆☆☆22.9.2023
Works but acts more like a poorly integrated Address book within Front.
Lacks one Key feature: being able to link an email to an existing Deal or Person.
★☆☆☆☆13.7.2023
need auto attach attachments and reduce lag between programs
★★★☆☆12.5.2023
serviceable but if you have a chain with multiple people on it you cannot select which contact is the one associated with PD. Unless they are the one writing back to you. That can make it hard to find the connected deal. Being able to creat a deal and searching info would be helpful.
★★★★☆13.3.2023
Overall works pretty nice. Sometimes it doesn't find all the necessary information when I'm trying to create a Pipedrive deal from Front and sometimes it doesn't let me select the organisation.
Also if I could create a deal with prefilled (or it would remember last settings) selections it would really boost efficiency.
★★★☆☆15.12.2022
Stort sett bra, men at det ikke mulig å koble ny aktivitet til rett salgsavtale fra Front trekker ned.
★★☆☆☆21.10.2022
the integration logs out too often, and logging back in doesn't always seem to work
★★☆☆☆18.10.2022
sometimes glitchy, would also be good to auto include the bcc email in the bcc address for every email
★★★★☆17.10.2022
When marking a deal as "won" in Front, I believe it does not trigger automations. But I could be wrong about that.
Sometimes it has difficulty connecting companies or it glitches. Generally works well though.